Q: What is your cancellation policy?

 

 

A:  At Clean Spaces, we understand that you may need to change or cancel an appointment.  We ask that you give us  at least 24 hours cancellation notice. If you need to cancel service with us entirely, we ask for a minimum of two weeks notice. If you do not notify Clean Spaces of a cancellation, we will need to charge you a cancellation fee 50% of your scheduled clean . If a Clean Spaces  team arrives at your home and is unable to access your home for cleaning, we will need to charge you a fee for non-access. Likewise, we will hold ourselves to the same standards, valuing your time and your business.

 

 

 

 

Q: Who will be cleaning my home?

 

 

A: All crews at Clean Spaces consist of two cleaners to insure a more timely and thorough clean. You will be  regularly assigned a team of green cleaning specialists. Our employees are handpicked for their attention to detail, honest communication  , and their commitment to a healthy lifestyle.

 

 

Q: How will our relationship work?

 

 

A: We aim to be a pocket of tranquility in your busy world. Please do not hesitate to let us know if we could do something better or  that we are doing something well. After all, communication is the key to any relationship.

 

 

Q: Are you insured?

 

 

A:We are licensed and insured.

 

 

Q: What are your rates?

 

 

A:

                               Residential Rates
              

               Deep clean........................$36.00 per hour /per house cleaner  (4 hour minimum)
                                                                               starting at $288.00
               Weekly...............................$27.00 per hour/ per house cleaner ( 2 hour minimum)
                                                                                starting at $108.00
               Bi-monthly.......................$29.00 per hour /per house cleaner  (2 hour minimum)
                                                                                starting at $116.00
               Monthly.............................$31.00 per hour / per house cleaner  (3 hour minimum)
                                                                                starting at $186.00    

 

 

                                Commercial Rates    
  
                Office cleans................$33.00 per hour / per cleaner  (2 hour minimum)
                                                                              starting at $132.00
                Post construction.........$35.00 per hour / per cleaner  (4 hour minimum)
                                                                              starting at $280.00

               Pre & post event.............$32.00 per hour / per cleaner (4 hour minimum)
                                                                              starting at $256.00

 

 

 

 

Q: How do I pay?

 

 

A: We are happy to accept a check the day of your  regularly scheduled cleaning or you may pay through Paypal on our services page. If paying through Paypal please wait to receive an invoice from Clean Spaces via email prior to payment. Please note, due to processing time, paypal customers will be billed at least 2 days prior to  the scheduled cleaning. We appreciate your cooperation regarding this matter.

 

 

Q: Do you offer discounts or promotions?

 

 

A:  If you refer four clients to us that used our services you will receive a free cleaning. Also, check out website and local advertisements for promotional events.

 

 

Q: What type of products do you use?

 

 

A: Our products are 100% bio-based, safe for people, pets, and the environment. More information can be found at http://www.inventekcolloidal.com/